Krispy Kreme Doughnuts

The following are the major problems KID were facing: It mistakenly tied up the profit, the number of stores, and the sales of machines and ingredients together. Moreover, it was too aggressive. It was hungry to show its ‘perfect performances' to investors by beautifying their book value. From non-financial perspective, there are serious drawbacks behind the expanding, and the growing numbers of stores made the K Doughnuts ‘everywhere', which made customers lost their feelings of freshness of It.As the case mentioned, KID raised Its purchase price on the Michigan franchise In order to get the Interest of loans back and KID recorded the interest under as an immediate income, profit. In the meanwhile, it booked the cost of buyback the franchise and the payment to the executive as an intangible asset, which the company did not amortize. In my opinion, the interest should be recorded under equity and the cost and payment could be booked as properties, cost, or at least they n eed to be amortized.KID got the interest from the franchise and successfully raised Its revenue to attract Investors but it in fact sacrificed Its hardliners' benefits by offering an over value purchasing prize. Moreover, keeping the previous executive till the trade closed and giving a huge amount of compensation makes me wonder if there was an inside trade. Exhibit 1, 2& 3 shows the unhealthy growth of KID. Compared to the growth of total revenues in the whole company, revenue that each stores contributed (total revenue/ total factory stores) was not increasing accordingly.On the contrary, the expansion of stores brought the corporation high expenses and venture. The cost of opening a new store, aqualung It and close It was paid in vain. The number of stores grew too quickly. The exhibit also shows the abnormal high value of stock-price patterns compared to the S 500 Composite Index but it was finally down to the earth' in the end of 2004 influenced by the divesting of Montana Mil ls and closing down of 3 underperformed stores.Viewing the company structure, revenues were generated from on-premises retail sales at company-owned stores (accounting for 27% of revenues); off-premises sales to grocery and convenience stores (40%); manufacturing and distribution of product mix and machinery (29%1 and franchisee loyalties and fees (4%). Actually, the ideal revenue resources of this kind of corporation should mainly come from the franchisee royalties and fees but not from distribution of mix and machine. The company supposed to boost the sales of its main product: doughnuts but not to expansion blindly.Once its doughnuts become popular and profitable, people will be willing to get In to the business and pay KID franchisee royalties and fees. However, the realistic was many units were losing money off-premises, and franchisees were not motivated to grow their sales, which fleets a governance problem in this corporate that the company itself did not has mutual benefits with its franchisees. The stock price of KID was fluctuated severely in recent years and the suggestions of buy, sell or hold from analysts were closely related to the stock price and scandal. ND January 2005, when the stock price was at its peak, at 22. 51 dollars per share (first under estimate), at 15. 71 dollars per share (divested Montana Mills) and at less than 10 dollars per share (credit-facility defaulted). Crispy Seeker's share price was $40. 63 right after its PIP, giving the firm a market capitalization of nearly $500 lions. The stock price might be over valued at first because KID was so popular at the time and therefore the public drove up the price. After a series of problem, the company restated its financial statements for the PAYOFF, which reduced pretax income by between $6. Million and $8. 1 million. This movement sharply decreased the tax expenses of the company, which is proved by items of income before income taxes, provision for income taxes and income taxes refundable in Exhibit 2. It is strange that given a large amount of amortized intangible asset, the company still ad a high level of tax shield as shows in the depreciation and amortization expenses from Exhibit 1 . Thus, the company might be showing a higher profit for investors but lower income for tax purposes, changing the treatment of amortization between the two.This practice violated the requests and rules in GAP. Knowing the accounting tricks that KID was playing, people can approximately calculate its book value by amortizing its asset, increasing its cost and tax, which leads to a deduction of profit. Influenced by the divesting of Montana Mills, the interest expenses, income tax refundable, long-term notes receivable, Joint venture ND intangible in 2004 increased dramatically and the share price dipped compared to them in 2003 as we can see from the Exhibit 1&2.However, it is odd that the interest expense raised so much when then the long-term debt decreased. Furthermore , from the Debit-to- equity ratio in Exhibit 7, we can see that the level of debt and financial distress went down in 2004. Therefore, guess is that the company might use the total long-term liabilities in calculating the interest expenses in order to have more tax benefits. As its known to all that the higher the ratio of liquidity, average, activity and profitability are the better the company's situation is in.Compared to other quick-service restaurants in Exhibits, only the receivables turnover and inventory turnover of KID was slightly lower than the average, which means the corporation was not performing absolutely badly. And in Exhibit 9, when comparing to average restaurant, Kid's cash & equivalents, notes payable, long-term debt, income taxes payable, all other current were much more lower and the trade receivables, intangibles, deferred taxes and shareholder's equity were higher than the common stores.Unexpectedly, the net income of KID on May 9, 2004 was negative 24,458, but it went up to positive 5,763 three months later on August 1, 2004. How could the situation be turned around in such a short time? As a matter of fact, an over-valued stock price will eventually go down to what it supposed to be in a high efficient market. This is one of the reasons that the bubble of the stock broke and the price slumped. Along with the revelation about the company's franchise accounting practices and the wrong operating methods, they explained the devalued of its stock.I think the doughnuts company should not rely heir profit on the sales of high margin machines but to make its actual product (signature doughnuts) better since it contributed around 60% to the total sales. In the meanwhile, KID should inherit its factory style', which provides newly baked fresh healthy trend among people influenced the sales of its products, improve their ingredients or explore new recipes are necessary. Furthermore, through research and sufficient preparation are important befo re exploring overseas market or expansion. KID already had its brand, goodwill and own steady customer group, it still has a chance to fight back.

Fremont High School Discussion Essay

For my entire life of schooling, both my parents and I would agree that I constantly complained about the educational systems in which I was enrolled. But when I actually take the time to think about everything I have been through, I realize that I have indeed had an excellent education. My schooling was full of opportunities and experiences, all of which contributed to the person I am today; adequate education has been an indispensable facet of my being. Sadly, not everyone has had this same privilege. And now as a college student, I am becoming even more aware of this sad fact. Looking around me in such a diverse city as Chicago, I find myself being more and more grateful. When I read Jonathan Kozol’s Fremont High School, this these feelings were even more reassured. Here in his writing, Kozol shares his experiences with students and teachers while visiting Fremont High School in Los Angeles, California. From the beginning, Kozol set the mood for the piece by describing the lackluster conditions of the buildings. He described the lack of sufficient classroom space by saying that â€Å"nearly a third of all the classrooms in the school, were located in portables†¦ took place in converted storage closets† (Kozol 641). By beginning his written tour of this school with these vivid descriptions, Kozol instantly placed me inside both the school and a depressing atmosphere. The images painted in my head by this account were tragic, yet sadly too real. When he interviewed students, one in particular captured both Kozol’s heart and mine. While reading his interview with Mireya, I could just picture the girl: Intelligent, ambitious, and more than willing to use her voice. Unfortunately, along with those qualities, I saw the frustration and tension caused by being underprivileged. While I might have complained about the lack of an AP class that I was interested in, I was again reminded of my luck when Mireya discussed her interest in simply wanting â€Å"†¦ to take an AP class† (Kozol 645). What was even more disturbing to picture was how the school’s lack of proper funding caused students to be pressured into enrolling in non-academic classes, such as sewing and hair-dressing II. Finally, the sadness in that classroom was brought to a climax when I could both see and feel the â€Å"programing† within the students’ minds. When Mireya was talking about her reluctance to take the sewing class, a boy named Fortino said, â€Å"You’re ghetto†¦ so we send you o the factory†¦ you’re ghetto – so you sew! † (Kozol 645). Even though he was probably speaking sarcastically out of his own frustrations, Fortino’s words cut deep. I am aware that there are better and worse high schools out there than Fremont High School. And yet, reading Kozol’s account of the terrible conditions that are endured by these students made me feel more aware of the severity of improper or inadequate education that poorly funded schools provide. All of these problems, alongside my awareness of my fortunate years of education, make me wonder, just as Mireya did, as to why, â€Å"†¦ [students] who need it so much more get so much less? † (Kozol 648). Interestingly, I have little to comment on Kozol’s actual writing style, even though he wrote this account of his. I was just so attached to the characters within that school that I wanted to be able to reach out somehow; Kozol definitely achieved something very touching here. Works Cited Kozol, Jonathan. â€Å"Fremont High School. † The Norton Field Guide to Writing. 2nd ed. New York, London: W. W. Norton & Company,, 2010. 641-48. Print.

Selection Tool Evaluation Essay Example | Topics and Well Written Essays - 1250 words

Selection Tool Evaluation - Essay Example The paper below discusses the relevance of interview as a form of selection tool in organizational personnel management with reference to Changing Mind’s article on a selection system that works. The discussion will focus on general information and application of the process, factors considered when undertaking it, psychometric properties, advantages, limitations and conclusion. General Information and Applicability Selection interview is a significant selection tool that assesses a candidate’s suitability for a post. It involves a personnel selector interacting with a candidate to determine whether he/she is interested in the stipulated post and is competent for the obligation (Changing Minds 5). An interview describes the job requirements to the candidates. Interviews set expectations on both parties involved in the process and allow discussion on any potential challenges that may arise. This enables the candidates to decide whether they want the obligation or not. Ac cording to the article, proper interviewing and conduction of reference checks save an organization the agony of dealing with future consequences related to poor personnel selection. The main objectives of an interview are assessment of candidate’s suitability, providing information on obligation requirement to the candidate and presenting the values of the company to the applicant. Factors Considered During An Interview Process Past Behavior. The candidate’s past behavior enables the interviewer to predict whether the candidate will contribute to the growth of an organization or not. Behavior assessment is significant in ensuring that the candidate measure up to the ethical standards of organization (Changing Minds 10). Past behavior is crucial in positions that require higher authority, for instance, managerial and supervisory positions. This is because behavior affects the decisions made. Some of questions that an interviewer can use to predict interviewee’s past behavior are; if I spoke to your previous boss, which are some of the areas he can recommend improvement? Tell me about your strengths? Describe an experience where you had to deal with a difficult customer or you found the cashier’s safe open with no one else in the office? Past Experience. Candidates with a wide experience on the job will deliver more efficiently compared to inexperienced ones. Hiring experienced candidates saves the organization the training costs as the hired candidates already possess the required skills. Information on past experience helps to signal the possible future performance. This helps the interviewer to decide on the suitability of the post. This measure is applicable in all job positions in most contemporary organizations (Changing Minds 10). Most contemporary organizations bank on the experience factor when selecting new staff. Interviewer’s Intuition. The opinion of the interviewer with reference to the first impression created b y the candidate may be used to predict the suitability of the interviewee in relation to job qualification. However, perception should not conclude the candidate’s suitability as the first impression may be deceiving. Accurate results on the candidate’s suitability are portrayed by a combination of the individual traits obtained during the full process (Changing Minds 2). Organizations that the interviewer’s perception to determine the right candidates may experience future challenges

Humor and Socialization Essay Example | Topics and Well Written Essays - 500 words

Humor and Socialization - Essay Example ..a 2005 study by the University of Maryland School of Medicine showed that laughter helps blood vessels function better" (BIOMED, 2006, p. 420). For academic integrity it should be noted, however, that not all experts agree on this point: Sahakian & Frishman find that that there are "many discrepancies and conflicts in the medical literature regarding laughter, humor, and their effects on the cardiovascular system" (2007, p. 57). Beyond the positive physiological effects, there is a social component to humor which sociologists and the psychological sciences have begun to explore. Van Wormer & Boes, in their study on the social perspective of humor in the emergency room setting, posit that "humor usually cannot be enjoyed alone, interaction and sharing are important components" but go on to conclude that "in the short term, humor can provide a healthy catharsis" (1997, pp. 89, 95). It is this aspect of humor which this study proposes to undertake. There is a case to made for the position taken by social scientist like Lauer, that "we find things funny because we are social beings, and laughter is just one form of communication" (2007, p. 22). That position, however, does not address nor allow for the solitary laugher.

Six Principles by Morgenthau Essay Example | Topics and Well Written Essays - 1500 words

Six Principles by Morgenthau - Essay Example Morgenthau’s work â€Å"Principles of Political Realism: A Masculine Perspective?† gives six philosophic concepts of modern realism in the world, which include the importance of objectivity or rationality of decisions and interest defined in terms of power that brings rational order into politics, which is void of any emotions. The principles also describe power as an objective category that is universally legitimate, not without a fixed meaning assigned to it, and recognizes the tension that can be felt between the moral command and what may be required for a viable and triumphant political action. Morgenthau argues there are moral laws that preside over the world but being self-centred saves human beings from the excesses of morals and political idiocy. According to Tickner, the argument by Morgenthau is just a small argument of the description of international politics as it is based on assumption of the nature of human beings that are skewed towards a male point of view. Therefore as a feminist, Tickner argues that it is difficult to find a common and objective foundation for knowledge and that knowledge is only constructed socially. Consequently, the author castoffs the disagreement that supports self-sufficiency of the social sphere, arguing that personal is political. As a feminist reformulation of Morgenthau’s work, Tickner argues that there should be a dynamic objectivity that offers a more connected view of objectivity with less chance for domination and national interest is defined contextually and multi-dimensionally (Art and Jervis 22-34). Power that is in the world should not be fused with a meaning that is universally accepted and all political actions must bear moral significances. Tickner proposes that common moral elements inherent in the aspirations of human beings should be put into place in solving international conflicts and build an international community. Question Two Globalization has come with different impacts on developing nations due to the increased reliance on market driven economy currently present in the world coupled with renewed growth of private capital and other resources. The World Bank through its structural adjustment programs and other international organizations has also played role spreading globalization in developing countries. Globalization has come with it several opportunities to the developing countries as they are now able to access the markets in the developed nations plus the advantage of transfers in technology that is translated into improved productivity and living standards. However, globalization has also brought with it challenges like the increase in inequality amongst citizens in a nation, volatility in the financial markets and environmental concerns such as degradation and deterioration of the environment. Globalization may also not benefit developing countries as most of them are always removed from the process of globalizing their markets either through barriers such as trade barriers. In India, globalization has had the effect of intensifying interdependence and competition between it and other markets within the world. The increased trade in goods and services as well as services and the movement of capital can show the interdependence from one market to the other. The result of this is that domestic economic developments in the economy are not only determined by domestic policies and market conditions but also international policies. The effect of this is that most developing nations including India lose their domestic policy-making autonomy, as the policies they make must be in consonance with

Externalities Research Paper Example | Topics and Well Written Essays - 750 words

Externalities - Research Paper Example They can also be referred to as the spill-over effects in the economy. Negative externalities results social costs to the society exceeding the private costs while positive externalities results in social benefits exceeding the private benefits. A case of negative externality can be illustrated by the graph shown below. Externalities and their solutions Air pollution is one of the major forms of negative externality. It arises from the burning of fossil fuels. Smoke from motor vehicles results to negative effects on the health of the road users leading to cancerous infections. The owners of the motor vehicles do not bear the cost of medical treatment to those affected. Smoke from cigarettes imposes a cost on the non-smokers who have to bear the cost of treating diseases due to smoke. This form of externality can be mitigated through the imposition of taxes commonly known as Pigovian tax which is usually set at a figure close to the cost of that externality. However this has a challen ge in determining the actual amount of tax to be imposed (Papandreou, 1998). The tax is also applied in anon progressive manner which makes it less equitable. Some firms are forced to pay more than what they are supposed to pay in actual terms. Finally it may not be social optimal by the fact that some firms may layoff their employees so as to meet the cost of taxation. Due to these weaknesses of taxation, it is not emphasized by the government but instead a lot of emphasis is made on regulation. The government regulates the amount of production and consumption leading to externalities. This can be in form of quantity regulation in which the government can force the firms to produce the socially efficient quantity instead of taxing it forcing the firm to internalize the cost of the externality. Carbon emissions are another form of negative externality. Carbon emission from firms pollutes the surrounding environment resulting to an increase in social costs accruing to the third parti es and it also forms part of greenhouses gases that promote global warming. Negative changes in the environment due to climatic condition variations can be attributed to carbon dioxide emissions. Coase Theorem provides a means by which this externality can be controlled; it lays emphasis on the need to have externalities internalized by the firms that produce them if the form of tradable emission permits. The theorem however has some limitations such as the free rider problem in which some agents can enjoy the benefits of a free environment without contributing towards it. It tends to work best in situations where externalities are not global but are in existence in a smaller context. Use of carbon trading provides a means of is to create a means putting a price on carbon emission. Thus it assists in internalizing environmental costs of firm and results in lower emissions. The government may also levy fees on each unit of pollutants that is being emitted into the surrounding environ ment. Setting emission standards provides a means of limiting the amount of pollutants emerging from a firm. Another form of negative externality is water pollution which results in the death of aquatic life as well as having some negative effects on the environment. Industrial effluents emitted by firms into major water bodies causes disease outbreaks. Acidic rain which is caused by water pollution brings about deforestation thus causing serious environmental degradation. Household water

Food Applications Research Paper Example | Topics and Well Written Essays - 1500 words

Food Applications - Research Paper Example A customer or user who wishes to make the best use of this great app should create an account. All the necessary payment details are stored permanently, and the customer has to merely provide the mailing information for placing an order (Poeana, 2014). With a nine year history, Eat24 Order Food Delivery & Takeout has achieved considerable popularity. Alexa has ranked it as 62,339 in the world, and it has classified its services as average at 2.071 seconds (JudgeSpot, 2014). Strengths The Eat24 Order Food Delivery & Takeout App can be used for locating restaurants in the vicinity of the customer. In addition, the user can search through the different types of restaurants and examine the various dishes on offer. Moreover, the user of this app has the option of viewing only those restaurants that are open at that time (Poeana, 2014). Furthermore, it is possible to filter the options and obtain a list of restaurants that accept or offer coupons. It is also possible to categorize the search results on the basis of delivery fee, distance, order type, or cuisine. In fact, the use can search for a specific menu item or restaurant. He can also explore the ratings, exhaustive menus, and then arrive at a decision regarding the food item to order (Poeana, 2014). Another facility provided by this app is the presence of the cart mechanism. When the user comes across a menu item that is to his liking, he can add it to the cart, and after completing the selection of food items, the user can view the contents of the cart.

Occupational Safety and Health Administration; A case study analyzing Thesis

Occupational Safety and Health Administration; A case study analyzing US workplace illness and injuries. Has OSHA contributed to reduced incidents in the workplace - Thesis Example For government workers, however, the rates are higher with 6.3 cases for every 100 workers. These statistics still indicate an imperative need for improvements to be made in the workplace3. This paper shall evaluate the US workplace illnesses and injuries and shall determine if OSHA has contributed to the reduced incidents in the workplace. This paper shall use statistics and graphs in order to determine the pattern of incidence rates of workplace injuries and fatalities in the United States. Through these statistics, a thorough analysis of the subject matter can hopefully be implemented. In the 1970s, the workplace was a dangerous place to be. At this time, an estimated 14,000 deaths in the workplace in a year were seen; and in 1970 alone about 2.5 million workers became disabled and occupational diseases registered at 300,000 for 1970 alone4. These alarming statistics prompted the United States Congress to enact passage of the Occupational Safety and Health Act of 1970 which then led to the establishment of the Occupational Safety and Health Administration (OSHA). The act was passed in order to cover all employees in the United States as well as its colonies. Each state was allowed to develop its own safety plans so long as they were in accord with the provisions of the Act. In 1971, the enforcement of the act began5. During its initial phase, some of the actions and policies of the agency were successful, others were not so successful. Because of limited resources, the agency targeted the protection of workers in a worse-case-first approach; hence, those who were in the most dangerous and most unhealthy workplaces were targeted first6. During its first three years, the agency imposed the implementation of the provisions of the act immediately – August 1971 – instead of using the two year phase period which the law would have allowed7. The

Clusters, small business (Five forces, Porter's generic strategies, Essay

Clusters, small business (Five forces, Porter's generic strategies, STP with marketing) - Essay Example First, it can use mass marketing strategy where it focuses on medium-end quality door according to different ages as they have different segmentations. Targeting the mass market may help drive huge purchases of their products for them to survive and grow in the international market (Panda, 2008: 98). Secondly, the company can use targeted marketing strategy. They should focus on high income individuals by tailor making high quality doors. By communicating their value proposition well, they will be able to attract and retain many customers internationally (Tyagi & Kumar, 2004: 72). Thirdly, they can use tradeshow marketing strategy. It should participate in Trade Fairs, Chinese Guangxi - Southeast Asia Business Expo, the CAEXPO as well as other transnational commodity fairs so as to attract both local and international customers. Finally, the company should use global marketing strategy. The company should have sales agents through other countries door expositions in Europe so as to e xpand its customer base (Nijssen & Frambach, 2001: 45). It helps the company to analyze the industry and the market in which it will operate. This theory can equally help the company attract current buyers and future buyers over the world especially in Europe market. The company can use personalized or differentiated services so as to win customers thereby avoiding the threat of new entrants that may decrease profitability or take away some customers (Hill & Jones, 2010: 179). The personalized of differentiated products can create customer loyalty to the company’s brands thus creating a barrier to entry. To protect itself from the threat of substitute products, the company should develop high quality state-of-the-art doors with low ease of substitution (Roy, 2009: 64). This will increase the customer satisfaction thus reducing buyer propensity to substitute. Further, the company can implement loyalty programs to reduce bargaining power of

Convention on Prohibition of Biological Weapons Essay Example for Free

Convention on Prohibition of Biological Weapons Essay The ‘Biological Weapons Convention’ (BWC, for short) is an international treaty aimed at stopping the production and use of biological agents that multiply the diseases among people. This treaty is officially termed as the Convention on the Prohibition of the Development, Production and Stockpiling of Bacteriological (Biological) and Toxin Weapons and on Their Destruction. It came into effect in 1975, and by 2000, nearly 150 nations had signed the treaty. By virtue of clauses of the treaty, countries have been prohibited to possess big amounts of biological agents or toxins, and all the systems of weaponry to pass them on. Also all the member nations or the signatories may not trade into biological weapons or help other countries to develop them. It was also made obligatory for the United States and the Soviet Union who conducted experiments to produce biological weapons during the Cold War, a period of non-active hostility between nations after World War II (1939-1945), were called upon to ratify the Biological Weapons Convention (BWC) in 970s. But since the treaty did not provide for the means of verifications or inspections, nations had merely agreed to stand by it in good faith. And it was as early as 2000, when some of the governments had tried to figure out methods to carry out inspection and verification. (Biological Weapons Convention, 2007) Efforts to Avert Germ-warfare through BWC are Proving Hopeless The US has assessed a number of programs through the Defense Advanced Research Projects Agency (DARPA) for her defense against probable biological, chemical, and radiological attacks, but the approach is basically aimed at protecting the troops and military equipment. Nearly 100 of the signatories of the Biological Weapons Convention made a review of the progress of BWC in 2002, but to their dismay and worry all of them found the situation quite deplorable and disappointing. Another survey conducted by Amy Smithson of the Centre for Strategic and International Studies, Washington, found that more than 80% of the senior government officials, and congressmen thought that a biological attack in the near future was very likely, especially in view of Al-Qaeda’s revealed rudimentary experiments with ricin and anthrax. And it is also very well known that nearly all antidotes for anthrax do not suffice. Besides, 40% of members had never submitted the required report, which is an utter violation of the BWC rules. Ms Amy Smithson added that had there were more emergent and serious efforts, the things might have moved ahead into Bio-safety and Bio-security. The director of UNIDIR (UNs disarmament research institute in Geneva), Patricia Lewis, commented that although apparently the progress of work over the past few years has proved useful, yet to be more efficient and systematic, there is an ardent need of a foolproof action plan, which, she feared, may not be due until 2008. Is America Safe from Biological Attack? Although huge spending has been made on her bio-defense, the US appears as vulnerable as ever to a concerted terrorist attack. Therefore development of a better strategy and a much stronger defense is simply inconceivable without a change in the policy of federal government. It is also a part of hard American history nearly seven years back when the nation had hardly recovered from the wounds of 9/11, than someone sent Anthrax Spores to reputed Journalists and famed politicians through the US mail. The result was that five people died and more than seventeen got sick, and it was painful to observe that none of the culprits was ever caught. This attack added to the already growing fears in the US, about the hard-liners and bio-terrorists being so determined to spread disease and mayhem across the nation. To combat the threat, the Bush administration launched an unparalleled bio-defense plan, and until today almost $44 billion has been spent by the US federal government for providing protection to the civilians, organizations, and for buying the latest remedies such as the classic smallpox vaccine. â€Å"But the pertinent question is whether this colossal spending has made Americans any safer? † The veterans at the Center for Bio-security at the University of Pittsburgh say that the answer is a big No. â€Å"Denouncing the government efforts as insufficient they hold that the US remains unable to defend itself against any anthrax attack involving more than a few envelopes. So where is the big success†? (Biological Weapons Convention, 2007) One of the many bio-defense efforts made by the administration is the Bio-Shield project, which was launched in 2004, and was aimed at turning drug companies into defense entrepreneurs, delivering products to fight against a potential bio-weapons threat. Although there is much in store for the Project Bio-Shield like a $5. 6 billion package to be spent by 2014 on drugs, yet the pharmaceutical companies, much against expectations haven’t done enough that could accomplish the Bio-Shields objectives. The lukewarm response by these companies has been a cause of perpetrating a bill in the US Congress, in order to make the Bio-Shield a more effective and more viable a project. Has Project Bio-Shield Proved Sufficient for US Bio-defense Needs Apparently the Bio-Shields strategy appears quite prudently designed. â€Å"But companies normally do not cater for remedies for the unique kind of diseases thought most likely to be used as weapons, simply because there are no profits in it†. Resultantly the Project Bio-Shield promises companies to buy them only the special drugs and vaccines that would counter threats of bio-weapons, giving them an option and a free hand to do the rest of job. If such is the case then why there has so far been a very sluggish response is a question which must be answered with firmness if not with finality. (New Scientist, 2003) â€Å"In fact Project BioShield has awarded contracts for 7 products, worth $2 billion. They are: 1. Two for antibody-based therapies for botulism and anthrax. 2. One for 10 million doses of the militarys existing anthrax vaccine. 3. One biggest funding of $878 million has been guaranteed to VaxGen of Brisbane, California, for 75 million doses of a purer, new-generation anthrax vaccine. 4. One order is for 20 million doses of an improved smallpox vaccine from the Danish firm Bavarian Nordic, and 5. Project BioShield has provided $4 million to universities to fund basic pathogen research. Brad Smith of the Center for Bio-security said, The government has never done anything like this before, He also asserted that the department of Homeland Security must first decide what designated threats really are, and only then should the Department of Health commissions drugs or vaccines be designed to protect against them. He added that the diseases it picked so far pertain only to anthrax, botulism and smallpox. However, the targeted one bug, one drug approach has been seen by some experts as basically wrong. A better approach, they say, would be to aim for broad-spectrum remedies that work against many different bacteria or viruses. But then it would be more cost-effective; would offer mere defense blanket against terrorists with whatever their choice of bio-weapon be, and would also come with additional advantage of protection against natural diseases. Tucker remarked, if something works for flu and for bio-weapons as well, why not do that? † (New Scientist, 2003) A recent research by think tanks like Tucker and Andrew Grotto shows that much more effort is yet required. Only seven states and four cities have the capability to administer stockpiled vaccines on a large scale, Tucker said. He added that most Americans live in states that have no plans for dealing with large numbers of casualties caused by contagious diseases. The new bill that was presented before the Congress attempted to address some of these problems i. e. to appoint a new health secretary for public health; to improve the quality of equipment for medical emergencies, and to provide $1 billion as annual funding. But this would not have been enough to solve the delivery problem, or give hospitals the capacity to deal with a surge in patients. Although the bill, presented before Congress, mandated research into new tools and methods for developing drugs and vaccines, yet it did not go ahead in the way to taking Project Bio-Shields focus away from the one bug, one drug strategy and on to a broader spectrum of remedies. But this newest Bio-Shield Project certainly did no go any further to solve the problems of how to get remedies out to any probable and potential victims of the bio-weapons attack. (MacKenzie and Debora, 2006) References Academic Research Premier Can the line against bio-terror hold? 2006 (Economist, 00130613, Vol. 381). Biological Weapons Convention 2007 http://www. worldbookonline. com/wb/Article? id=ar726514st=biological+warfare Accessed, July 7, 2007 Bob. B. 2007 ‘WMD Antidotes Still Go to Iraq’ (National Journal, 03604217, Vol. 39, Issue Lussier, Frances M. 2007 Gas mask. http://www. worldbookonline. com/wb/Article? id=ar217900 Accessed, July 7, 2007 MacKenzie, Debora. 2006. â€Å"Fortress America† (New Scientist: Vol. 191, p18-21) Ross. S. ‘America the Beautifuls Germ Warfare Rash’, Jul/Aug2007 (Humanist, 00187399 Vol. 67, Issue 4)

The Problem of Global Warming

The Problem of Global Warming Global warming Global warming raises many fears in our planet Earth. Global warming happens when the temperature of the earth rises. Global warming is a natural phenomenon. The increasing of the temperature happens gradually in resulting to the atmosphere store the amounts of heat which emitting from the sun and the increasing of the concentration of gases such as carbon dioxide. Gases such as carbon- dioxide and other gases take the heat from the sun after that these gases radiates again. Greenhouse gases effects badly on the layer of ozone and this gases rise harmful rays from the sun, which enter easily on our Earth and damage the earth. This operation done in the atmosphere and damages also many people, plants, and animals. There are many problem and fears arising from the Global Warming. It effects badly on human health and on the sea level. There are many ways and solution for reducing the damages of Global Warming like growing trees and using the alternative energy instead of using the fossi l energy and cool. Global Warming is very dangerous problem in our earth. It is the increasing of the temperature on the earth. The emission of greenhouse like carbon dioxide result to increase the temperature of the earth. These greenhouse gases damage the layer of ozone. Global warming is the principle of changing the weather patterns. Global warming damages many areas and caused many problem such as flood, drought and earthquake. We face many problem in our time. Global warming one of this problems. Many damages and problem happen behind this phenomena. Global Warming effects badly on our heath. Our ground faced various changes. Most of these changes that damage the earth and our life is the Global warming. In the last years, there are many changes happened by persons not by the nature. Persons do many things helped to Global Warming enter in our earth. People nowadays cut tree. Cutting trees lead to the presence of Global Warming and other things. There are many effects of Global warming in our world. Our living could be in danger if Global warming remaining. One of the most danger effects of Global warming on our world, it changes the degree of the temperature. The increasing in the temperature of the atmosphere, leads to the increasing in temperature in the summer and severe decreasing temperature in winter. The second effect of Global warming is the rising in sea level. When the sea level caused by the Global warming, Many problem happen and there are many serious problems. These problems are vey difficult to solve. There are many sources said that the world will face crises in water in some areas of the world if Global warming continues. The third effects of Global warming is effecting on the human heath and put them in risk and problems. One of the most diseases arising from the Global Warming is the tropical diseases because when the temperature rises more and more, people infected badly by the tropical diseases. To reduce the bad problems of Global warming, we can do our best to control the damages of gasses into the environment. We can follow many steps for reducing the problems sever of Global Warming. One of these controlling to face the phenomenon of the Global Warming to save our planet from damaging, the country should put strong laws to face the dangers of the greenhouse gasses and pollution. The second solution to control the Global warming is planting our trees. These trees absorb gases that causes by the Global warming. Trees help to reduce the damages of Global Warming. The third way to prevent the damages of Global Warming is to use the alternative energy like wind, the sun and water for reducing the use of fossil energy and coal. There are many causing behind the happening of the phenomenon of Global Warming. One of causing is the increasing of gasses such as carbon dioxide, water vapor. These gases make to prevent the temperature from exiting from the atmosphere. This is mean that these gases remain within the atmosphere. The second causes of happening the phenomenon of Global Warming is the cutting of trees because trees help to reduce this phenomenon. Using many gases in purpose of refrigeration and cooling helping to damaging the ozone layer. Building many houses in agricultural areas because of the building homes in these places helped to increase carbon dioxide in the atmosphere. Natural phenomenon also helped to happening the Global warming such as volcanoes, forest fires and Earthquakes. Finally, Global Warming is a big problem; we should do our best to prevent this phenomenon. Global Warming damages people, plants and animals. There are many means must be done to reduce Global Warming. Using alternative energy and growing plants help to prevent this ephemeron.   We know that persons play big role in spreading this phenomena by cutting trees and building houses in green lands. People play role in happening global warming by generating electricity. They produce a huge amount of energy by electricity by producing Co2 and atmosphere store heats which coming from the sun, which lead to happening the Global Warming. Global warming caused to make the summer very hot and the winter very cool. Many people, animals and plants died because of the happening of Global warming. Global Warming is a serious problem, we should prevent it to safe our life. References Global Warming Essay. (2017, Feb 13). Global Warming Essay. Retrieved from global-warming-essay: http://www.global-warming-essay.com/ Problem and Solution: Global Warming. (2017, Feb 13). Problem and Solution: Global Warming. Retrieved from admc.hct.ac.ae: http://www.admc.hct.ac.ae/hd1/english/probsoln/prob_solv_gw2.htm Various Contributors. (2016, Nov 8). What is Global Warming. Retrieved from importantindia.com: http://www.importantindia.com/24273/what-is-global-warming/

The Horror of Dystopia Revealed by Neuromancer Essay -- Neuromancer Es

The Horror of Dystopia Revealed by Neuromancer When William Gibson's futuristic novel Neuromancer   was first published, it seemed farfetched that technology could reach the level of sophistication he described. Science fiction movies have since repeated and expanded upon this theme, portraying corporate anxieties and paranoid fears of people to be controlled by aliens, man-made machines and artificial intelligence. Neuromancer takes us into the subculture of cyberpunk, a dystopia of an amoral society ruled by abstract powers. Gibson creates a world of fear and terror where technology permeates this futuristic world into its smallest detail and instead of serving humanity, rises to become its ruler and God. The futuristic historical context, into which Neuromancer is embedded, suggests syntactically a World War III between the presence and the time of the novel.The reader is introduced to the new world power Japan throughout the novel, while a remnant of european/western power and culture resides in the space colony Freeside as well as in the scattered pieces of artwork in the office of a criminal Chiba boss, Julius Deane. The novel plays on the audience's fear of an asian take-over of the world and the destruction of Europe. The American reader, rooted in western cultural values, will therefore sympathize with the expatriates in the Chatsubo bar in Chiba, attracked and repelled at the same time by this frightening environment. The novel takes the reader into "Night City" (pg. 4), the decayed inner part of Chiba, which lives at night and is "shuttered and featureless" (pg. 6) during the day," waiting, under the poisoned silver sky" (pg. 7). The author uses techno images to describe the natural environment, "the sky... ...ty of the human brain utilized as a computer modem to operate multi- national capitalistic corporations shows frightening possibilities for the future of everyday human life. The main issues of this dystopia, exaggerated and distorted as they are in the novel, originate from existing problems in our society. Discussions about cloning and genetic engineering, as well as robotics places our society at a crossroad, how to develop future strategies for an appropriate technology. The other concept imbedded in Neuromancer dates back to Plato's idea of dualism, prioritizing mind over body, men over women and logic over emotions. Gibson shows us a possibility of a future, certainly not one we want, but the dangers of which we have to consider in order to create a better world and not to destroy it. Works Cited: Gibson, William. Neuromancer. New York: Ace Books, 1984. The Horror of Dystopia Revealed by Neuromancer Essay -- Neuromancer Es The Horror of Dystopia Revealed by Neuromancer When William Gibson's futuristic novel Neuromancer   was first published, it seemed farfetched that technology could reach the level of sophistication he described. Science fiction movies have since repeated and expanded upon this theme, portraying corporate anxieties and paranoid fears of people to be controlled by aliens, man-made machines and artificial intelligence. Neuromancer takes us into the subculture of cyberpunk, a dystopia of an amoral society ruled by abstract powers. Gibson creates a world of fear and terror where technology permeates this futuristic world into its smallest detail and instead of serving humanity, rises to become its ruler and God. The futuristic historical context, into which Neuromancer is embedded, suggests syntactically a World War III between the presence and the time of the novel.The reader is introduced to the new world power Japan throughout the novel, while a remnant of european/western power and culture resides in the space colony Freeside as well as in the scattered pieces of artwork in the office of a criminal Chiba boss, Julius Deane. The novel plays on the audience's fear of an asian take-over of the world and the destruction of Europe. The American reader, rooted in western cultural values, will therefore sympathize with the expatriates in the Chatsubo bar in Chiba, attracked and repelled at the same time by this frightening environment. The novel takes the reader into "Night City" (pg. 4), the decayed inner part of Chiba, which lives at night and is "shuttered and featureless" (pg. 6) during the day," waiting, under the poisoned silver sky" (pg. 7). The author uses techno images to describe the natural environment, "the sky... ...ty of the human brain utilized as a computer modem to operate multi- national capitalistic corporations shows frightening possibilities for the future of everyday human life. The main issues of this dystopia, exaggerated and distorted as they are in the novel, originate from existing problems in our society. Discussions about cloning and genetic engineering, as well as robotics places our society at a crossroad, how to develop future strategies for an appropriate technology. The other concept imbedded in Neuromancer dates back to Plato's idea of dualism, prioritizing mind over body, men over women and logic over emotions. Gibson shows us a possibility of a future, certainly not one we want, but the dangers of which we have to consider in order to create a better world and not to destroy it. Works Cited: Gibson, William. Neuromancer. New York: Ace Books, 1984.

Baltimore Believe Campaign :: essays papers

Baltimore Believe Campaign The Baltimore Believe Campaign was started in April of 2002. It is a city wide campaign aimed to reduce the amount of drug use in the city. The idea of the â€Å"Believe† campaign has never been tried before. The campaign calls for Baltimore to believe, believe that drugs can be eliminated off of the streets, and drug dealers to be punished. Since the start of the campaign the idea has expanded around the country. Mayor Martin O’Malley has spread his idea around. The Believe Campaign surfaced in April of 2002. By April 14, 2002 the â€Å"Declaration of Independence from Drugs† was released in The Sun Newspaper (Wilber, The Sun). The Baltimore Police Foundation funds the campaign. All around the city there are billboards, trashcans, and bumper stickers with the word â€Å"BELIEVE† on them. The first hearing of the campaign was on April 6th, 2002. In October of 2003 Mayor O’Malley when on a trip to London, he was there to discuss the Baltimore Believe Campaign. London was interested in starting a campaign based on the believe campaign. The campaign is an ongoing part of the Baltimore City Community’s everyday actions. Mayor Martin O’Malley put the idea into motion. As said in a letter from Thomas D. Vicino, from the New York Times, â€Å"Mayor Martin O'Malley's efforts should be applauded. He has conquered the first obstacle in fighting urban decay: recognition of a problem. Keep on believing, Baltimore, because if we don't, how can anything change?† (Vicino, New York Times). There is really no other way to summarize all of the things Mayor O’Malley has done for the campaign. Another important role is the Baltimore Believe Leadership. This group works with the help number, 1-866-BELIEVE, and the campaign by setting up fundraisers and other events. Mayor O’Malley and the Baltimore Believe Leadership hold press conferences to inform the people about what goes on with the Believe Campaign’s progress and areas of concern regularly so the community stays informed on the progress. The community is another big role in the campaign. The communities of Baltimore Ci ty have taken the campaign in and â€Å"believe† it will have a positive affect on their communities. On April 6th, 2002 Mayor O’Malley announced his campaign to clean the streets of Baltimore. The Mayor had acknowledged a huge problem in the city, the drugs on the street were becoming out of control.

Life in Dublin :: Essays Papers

Life in Dublin In his book Dubliners, James Joyce looks deep inside the lives of those who live in Dublin. Many of the characters are bored with how they live their lives. They want desperately to get out of Dublin. They wish to lead exciting lives somewhere else, whether it is in a fantasy or in a different part of Ireland. In this book, they will try to escape their everyday lives by traveling outside of their normal everyday activities. Individuals in society are often portrayed as trying to escape Dublin. In the story â€Å"Eveline,† a young woman is trying to escape her household through a journey with a young man named Frank. Her escape is shown through individual and society. This journey takes her away from the miserable life she is living. â€Å"Now she is going to go away like the others, to leave her home† (29). Eveline wants to explore a new and more exciting life with Frank. The two of them are escaping from Dublin by a night-boat to Buenos Ayres. Eveline wishes that Frank can save her from all that surrounds her in the life she leads. Throughout this story, Eveline has encounters with a violent father that she wishes to escape. Leaving with Frank is the solution to her problem. Before her mother dies, Eveline promised that she will keep the home together as long as she could. Eveline’s father tells her that she squanders the money and that he isn’t going to give her the money because he works hard for the money and it shouldn’t be thrown around on the streets. â€Å"†¦she sometimes felt herself in danger of her father’s abuse† (30). Through her escape with Frank she can escape her father’s demeaning remarks and his constant verbal and physical abuse. Eveline is going tired of doing all the cooking and the cleaning. Frank is going to take her away from what he is doing to the family. With her mind set on escaping from Dublin, Eveline realizes that she will have an effect on society, her family, and herself.

Eating Disorders

A Mental Health diagnosis that I would like to focus on for this paper is the eating disorder of Anorexia Nervosa. Eating Disorders became a recognized topic of subject due to health difficulties that later caused many people to die in America. According to Ekern (2017) Eating disorder is an illness that is characterized by irregular eating habits and serve distress or concern about body, weight or shape (Ekern,2017). When dealing with an eating disorder, it can involve lacking or having very small food intake which can eventually harm a person's health. The most well-known types of dietary issues incorporate Anorexia Nervosa, Bulimia Nervosa, and binging. The topic of discussion for this paper is Anorexia nervosa (also known as Anorexia). According to Attia and Walsh (2007), Anorexia nervosa has been recognized for centuries. Sir William Gull coined the term anorexia nervosa in 1873, but Richard Morton likely offered the first medical description of the condition in 1689. Despite its long-standing recognition, remarkably little is known about the etiology of, and effective treatment for, anorexia nervosa. Prevalence rates for anorexia nervosa are generally described as ranging from 0.5% to 1.0% among females, with males being affected about one-tenth as frequently (Attia and Walsh, 2007). According to the site National Eating Disorders (2018), Anorexia nervosa is an eating disorder characterized by weight loss (or lack of appropriate weight gain in growing children); difficulties maintaining an appropriate body weight for height, age, and stature; and, in many individuals, distorted body image. People with anorexia generally restrict the number of calories and the types of food they eat. Some people with the disorder also exercise compulsively, purge via vomiting and laxatives, and/or binge eat (National Eating Disorders, 2018).I believe that when a person is heavily bothered by making sure he or she meets their specific ideal weight, he or she will do whatever it takes to have that ideal weight for whatever desires they may want to have it for. According to Attia and Walsh (2007), Anorexia nervosa commonly begins during middle to late adolescence, although onsets in both prepubertal children and older adults have been described. Anorexia nervosa has a mortality rate as high as that seen in any psychiatric illness and is associated with physiological alterations in virtually every organ system, although routine laboratory test results are often normal and physical examination may reveal only marked thinness (Attia ; Walsh, 2007). I've even seen people who would not even appear as though they are fat and will end up suffering from Anorexia nervosa. This is one of the reasons why a person should not judge someone even if he or she may be thin. If a person believes that they are truly fat, then that individual may have a higher risk of suffering from this Mental Health diagnosis. According to Attia and Walsh (2007), DSM-IV describes two subtypes of anorexia nervosa—the restricting subtype, consisting of those individuals whose eating behavior is characterized by restriction of type and quantity of food without binge eating or purging behaviors, and the binge-purge subtype, consisting of those who also exhibit binge eating and/or purging behaviors, such as vomiting or misuse of laxatives (Attia and Walsh, 2007). Having a loved one, patient, or client who is battling with this eating disorder must know that eventually that person will need to seek help in the future. There are many cases where there is a friend, family, or counselor whom is concerned about someone's well-being. This is where they will have to have an intervention and/or treatment group for that person. There are many behavioral counseling and therapy sessions such as support groups, psychoeducation therapy, cognitive therapy, and education on nutrition for clients whom are battling with Anorexia nervosa. According to Attia and Walsh (2007), The course of anorexia nervosa is highly variable, with individual outcomes ranging from full recovery to a chronic and severe psychosocial disability accompanied by physical complications and death. Intervention early in the course of illness and full weight restoration appear to be associated with the best outcomes (Attia and Walsh, 2007). According to Attia and Walsh (2007), Adolescent patients have a better prognosis than do adults. One-year relapse rates after initial weight restoration approach 50%. Intermediate and long-term follow-up studies examining clinical samples find that while a significant fraction of patients achieve full psychological and physical recovery, at least 20% continue to meet full criteria for anorexia nervosa on follow-up assessment, with many others reporting significant residual eating disorder symptoms, even if they do not meet full criteria for anorexia nervosa (Attia and Walsh, 2007). Treatment for Anorexia NervosaIndividuals who suffer from Anorexia nervosa often need guidance, treatment and support from others to get through their mental illness. However, some individuals may feel as though there is no one there to help them during their time of need. A person suffering from this disorder may often hide what he or she may experience on a daily basis from fear of embarrassment or judgement from others. According to Knapp (2017) Eating disorders are multidimensional disorders that impact physical, mental, social, and spiritual aspects of a person's life. As a result, people often require several types of interventions in order to recover (Knapp, 2017). This section will explore how a social worker will form a treatment group with someone who may suffer from Anorexia nervosa. According to Sequential Stage Theory, the social worker will use 5 different stages known as the Forming, Storming, Norming, Performing and Adjourning. These stages move group members from an immature state to a more mature state.This will be a Closed- Group due to the hypersensitive diagnosis of Anorexia Nervosa meaning that this is a group not meant for just anyone to come into. In the first stage, the social worker will work on Forming the Treatment Group. The social worker will work on setting the structure of the group i.e. what to keep inside the group. The social worker will understand that she is working with someone who suffers from a Mental Health Diagnosis of Anorexia Nervosa, so this means that rules will be discussed in this stage. Acceptance of the group members is being built in this stage. Each group member will introduce themselves and begin to build relationships.The second stage is known as the Storming stage. This stage is also known as the testing stage in which the group members are getting a feel of what to expect. Some members will be dominating and/or controlling where as other members may not be as talkative. As learned from documents in the class, the group members will have to bend and mold their feelings, ideas, attitudes, and beliefs to suit the group.The third stage is called the Norming stage. As learned from documents presented in this class, in order to move to the next stage, the group members will have to change their mentality from a testing mentality into a problem-solving mentality for treatment. The group members will begin to understand the norms of the group and will actually begin to work on ways to reach their goals. The group members must now understand in this stage that treatment will be needed to reach their goal of not suffering from Anorexia nervosa any longer. They must be willing to accept that they will no longer suffer from thoughts of worthlessness, anxiety or depression.The fourth stage is called the Performing stage. This is the stage that the group members will focus majorly on obtaining treatment that will aid them in reaching their overall goal. Evidence- Based Treatments for Eating Disorders, in general, include: Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Interpersonal Therapy (IPT), Family Based Treatment (FBT), Psychopharmacology (Medicine). Even though Anorexia nervosa is known as a serious illness, Therapy is a treatment that can help an individual through Anorexia nervosa. According to Knapp (2017), a clinical social worker often will provide psychotherapy while acting as a bridge to connect you to additional resources for a medical evaluation and nutritional assessment/counseling, both of which are also critical arenas for intervention (Knapp, 2017). According to Attia and Walsh (2007), Effective treatments generally assess outcome by weight and behavioral change. Nonspecific support needs to be paired with expectation of progress in measurable medical, behavioral, and psychological symptoms. Weight restoration is generally associated with improvement in a variety of psychological areas, including mood and anxiety symptoms (Attia and Walsh, 2007). According to Attia and Walsh (2007), In contrast, psychological improvement without accompanying changes in weight and eating behavior is of limited value. Patients and families should be informed about the physiology of weight gain, including the substantial number of calories required daily (Attia and Walsh, 2007).According to Attia and Walsh (2007), A family-based outpatient treatment for anorexia nervosa, also called the â€Å"Maudsley method,† may be helpful for younger patients. This approach empowers the parents of a patient with anorexia nervosa to refeed their child, renegotiate the relationship between child and parents to involve issues other than food, and help their child resume normal adolescent development without an eating disorder. Several preliminary studies have shown promising results for family therapy with adolescent patients (Attia and Walsh, 2007). There are multiple options of Outpatient Services when it comes to an individual understanding what may work for them to obtain the best treatment plan as a way to get better. According to Knapp (2017), Psychotherapy can be in an individual, couples, family, and/or group format. Many individuals who are seen as an outpatient may require more than one kind of therapy (Knapp, 2017). Knapp used an example of a student who is in college who is away from home who may attend an individual/ group Psychotherapy session weekly and then also need to have a family Psychotherapy session intermittently. The social worker also may make a referral for the client to see their primary physician or a referred doctor may evaluate his or her health status and provide treatments, in which they can often provide medical evaluation and follow-up care. A social worker can also make a referral to a registered dietician who can provide nutrition assessment and counseling. This is extremely essential if the person needs help learning or remembering what normal eating is. Furthermore, if necessary, a social worker can make a referral for the client to have Psychiatric evaluation/follow-up. It is necessary for some individuals with eating disorders, especially for those who also struggle with depression and anxiety. Antidepressant medications, especially SSRIs (Selective Serotonin Reuptake Inhibitors), are often prescribed to treat depression and possibly to reduce cravings. If the social worker may find it fitting for their client to be a part of Psychoeducational activities which include specific skills training, such as relaxation or assertiveness training, then the social worker can make a referral for his or her client. They can also include recommended readings about eating disorders and recovery. A social worker may also feel that it is beneficial for their client to attend Self-Help Groups. Self- Help Groups, for example, 12 Stage programs can offer help and a theory of recuperation. A social worker may find it beneficial to refer their client to Intensive outpatient programs (likewise some of the time called incomplete hospitalization) are typically entire day or night programs that incorporate eating suppers with different residents alongside psychotherapy. If the client is at a stage to where he/she may get medically worse from their sickness, then the social worker should make a referral for the client to go to a Hospital facility which can incorporate inpatient or potentially/private care specialized in eating disorders. Furthermore, Hospitalization is vital for the client if he/she is: At the point when a dietary issue has gotten to a state of causing a restoratively perilous condition, when it is related with genuine mental issues, for example, suicidal ideation, when it has prompted genuine self-damage, or when the power of the confusion does not react to outpatient treatment alone. It is important to be persistent in seeking treatment for an eating disorder, such as Anorexia nervosa. Factors such as general stress level, other emotional issues, the intensity of the treatment chosen, and readiness for recovery can make a difference in whether a particular course of treatment is successful. There is also a National Helpline sponsored through the National Eating Disorders Association for clients to talk with someone if need be and the hotline number is 1(800)931-2237. On the website for National Eating Disorders Association, there is also a list of other support resources for the client and/ or his or her family.The final stage is known as the Adjourning stage. This stage is also known as the termination stage. This stage is looked at as being the stage that the group members feel a sense of accomplishment and treatment has given. During the final stage, group members will learn to say good bye to one another as a form of ending their relationship. This may also induce feelings of stress and/or anxiety. During this stage, the social worker will also discuss with the group member his or her progression. The social worker should encourage the group member to continue with the progress he or she has made. If needed, the social worker should refer the group member to additional services that may be beneficial to other issues that he or she may face following termination. It is vital for the social worker to follow-up with the group member once services are terminated. Follow-up can help the group member from relapsing or even coming back for services. However, the social worker should give the group member the phone number to the agency in case services may be needed again.Conclusively, there are more people than we will ever know who may suffer from the Eating Disorder of Anoerxia Nervosa. As a social worker working with this population, it is important to understand exactly the signs of someone who suffers from it and ways to treat this particular population in focus. A social worker who conducts a Treatment Group should us the Sequential Stage Theory which is using the five different stages of Forming, Storming, Norming, Performing and Adjourning in order to treat the client. Eating Disorders A Mental Health diagnosis that I would like to focus on for this paper is the eating disorder of Anorexia Nervosa. Eating Disorders became a recognized topic of subject due to health difficulties that later caused many people to die in America. According to Ekern (2017) Eating disorder is an illness that is characterized by irregular eating habits and serve distress or concern about body, weight or shape (Ekern,2017). When dealing with an eating disorder, it can involve lacking or having very small food intake which can eventually harm a person's health. The most well-known types of dietary issues incorporate Anorexia Nervosa, Bulimia Nervosa, and binging. The topic of discussion for this paper is Anorexia nervosa (also known as Anorexia). According to Attia and Walsh (2007), Anorexia nervosa has been recognized for centuries. Sir William Gull coined the term anorexia nervosa in 1873, but Richard Morton likely offered the first medical description of the condition in 1689. Despite its long-standing recognition, remarkably little is known about the etiology of, and effective treatment for, anorexia nervosa. Prevalence rates for anorexia nervosa are generally described as ranging from 0.5% to 1.0% among females, with males being affected about one-tenth as frequently (Attia and Walsh, 2007). According to the site National Eating Disorders (2018), Anorexia nervosa is an eating disorder characterized by weight loss (or lack of appropriate weight gain in growing children); difficulties maintaining an appropriate body weight for height, age, and stature; and, in many individuals, distorted body image. People with anorexia generally restrict the number of calories and the types of food they eat. Some people with the disorder also exercise compulsively, purge via vomiting and laxatives, and/or binge eat (National Eating Disorders, 2018).I believe that when a person is heavily bothered by making sure he or she meets their specific ideal weight, he or she will do whatever it takes to have that ideal weight for whatever desires they may want to have it for. According to Attia and Walsh (2007), Anorexia nervosa commonly begins during middle to late adolescence, although onsets in both prepubertal children and older adults have been described. Anorexia nervosa has a mortality rate as high as that seen in any psychiatric illness and is associated with physiological alterations in virtually every organ system, although routine laboratory test results are often normal and physical examination may reveal only marked thinness (Attia ; Walsh, 2007). I've even seen people who would not even appear as though they are fat and will end up suffering from Anorexia nervosa. This is one of the reasons why a person should not judge someone even if he or she may be thin. If a person believes that they are truly fat, then that individual may have a higher risk of suffering from this Mental Health diagnosis. According to Attia and Walsh (2007), DSM-IV describes two subtypes of anorexia nervosa—the restricting subtype, consisting of those individuals whose eating behavior is characterized by restriction of type and quantity of food without binge eating or purging behaviors, and the binge-purge subtype, consisting of those who also exhibit binge eating and/or purging behaviors, such as vomiting or misuse of laxatives (Attia and Walsh, 2007). Having a loved one, patient, or client who is battling with this eating disorder must know that eventually that person will need to seek help in the future. There are many cases where there is a friend, family, or counselor whom is concerned about someone's well-being. This is where they will have to have an intervention and/or treatment group for that person. There are many behavioral counseling and therapy sessions such as support groups, psychoeducation therapy, cognitive therapy, and education on nutrition for clients whom are battling with Anorexia nervosa. According to Attia and Walsh (2007), The course of anorexia nervosa is highly variable, with individual outcomes ranging from full recovery to a chronic and severe psychosocial disability accompanied by physical complications and death. Intervention early in the course of illness and full weight restoration appear to be associated with the best outcomes (Attia and Walsh, 2007). According to Attia and Walsh (2007), Adolescent patients have a better prognosis than do adults. One-year relapse rates after initial weight restoration approach 50%. Intermediate and long-term follow-up studies examining clinical samples find that while a significant fraction of patients achieve full psychological and physical recovery, at least 20% continue to meet full criteria for anorexia nervosa on follow-up assessment, with many others reporting significant residual eating disorder symptoms, even if they do not meet full criteria for anorexia nervosa (Attia and Walsh, 2007). Treatment for Anorexia NervosaIndividuals who suffer from Anorexia nervosa often need guidance, treatment and support from others to get through their mental illness. However, some individuals may feel as though there is no one there to help them during their time of need. A person suffering from this disorder may often hide what he or she may experience on a daily basis from fear of embarrassment or judgement from others. According to Knapp (2017) Eating disorders are multidimensional disorders that impact physical, mental, social, and spiritual aspects of a person's life. As a result, people often require several types of interventions in order to recover (Knapp, 2017). This section will explore how a social worker will form a treatment group with someone who may suffer from Anorexia nervosa. According to Sequential Stage Theory, the social worker will use 5 different stages known as the Forming, Storming, Norming, Performing and Adjourning. These stages move group members from an immature state to a more mature state.This will be a Closed- Group due to the hypersensitive diagnosis of Anorexia Nervosa meaning that this is a group not meant for just anyone to come into. In the first stage, the social worker will work on Forming the Treatment Group. The social worker will work on setting the structure of the group i.e. what to keep inside the group. The social worker will understand that she is working with someone who suffers from a Mental Health Diagnosis of Anorexia Nervosa, so this means that rules will be discussed in this stage. Acceptance of the group members is being built in this stage. Each group member will introduce themselves and begin to build relationships.The second stage is known as the Storming stage. This stage is also known as the testing stage in which the group members are getting a feel of what to expect. Some members will be dominating and/or controlling where as other members may not be as talkative. As learned from documents in the class, the group members will have to bend and mold their feelings, ideas, attitudes, and beliefs to suit the group.The third stage is called the Norming stage. As learned from documents presented in this class, in order to move to the next stage, the group members will have to change their mentality from a testing mentality into a problem-solving mentality for treatment. The group members will begin to understand the norms of the group and will actually begin to work on ways to reach their goals. The group members must now understand in this stage that treatment will be needed to reach their goal of not suffering from Anorexia nervosa any longer. They must be willing to accept that they will no longer suffer from thoughts of worthlessness, anxiety or depression.The fourth stage is called the Performing stage. This is the stage that the group members will focus majorly on obtaining treatment that will aid them in reaching their overall goal. Evidence- Based Treatments for Eating Disorders, in general, include: Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Interpersonal Therapy (IPT), Family Based Treatment (FBT), Psychopharmacology (Medicine). Even though Anorexia nervosa is known as a serious illness, Therapy is a treatment that can help an individual through Anorexia nervosa. According to Knapp (2017), a clinical social worker often will provide psychotherapy while acting as a bridge to connect you to additional resources for a medical evaluation and nutritional assessment/counseling, both of which are also critical arenas for intervention (Knapp, 2017). According to Attia and Walsh (2007), Effective treatments generally assess outcome by weight and behavioral change. Nonspecific support needs to be paired with expectation of progress in measurable medical, behavioral, and psychological symptoms. Weight restoration is generally associated with improvement in a variety of psychological areas, including mood and anxiety symptoms (Attia and Walsh, 2007). According to Attia and Walsh (2007), In contrast, psychological improvement without accompanying changes in weight and eating behavior is of limited value. Patients and families should be informed about the physiology of weight gain, including the substantial number of calories required daily (Attia and Walsh, 2007).According to Attia and Walsh (2007), A family-based outpatient treatment for anorexia nervosa, also called the â€Å"Maudsley method,† may be helpful for younger patients. This approach empowers the parents of a patient with anorexia nervosa to refeed their child, renegotiate the relationship between child and parents to involve issues other than food, and help their child resume normal adolescent development without an eating disorder. Several preliminary studies have shown promising results for family therapy with adolescent patients (Attia and Walsh, 2007). There are multiple options of Outpatient Services when it comes to an individual understanding what may work for them to obtain the best treatment plan as a way to get better. According to Knapp (2017), Psychotherapy can be in an individual, couples, family, and/or group format. Many individuals who are seen as an outpatient may require more than one kind of therapy (Knapp, 2017). Knapp used an example of a student who is in college who is away from home who may attend an individual/ group Psychotherapy session weekly and then also need to have a family Psychotherapy session intermittently. The social worker also may make a referral for the client to see their primary physician or a referred doctor may evaluate his or her health status and provide treatments, in which they can often provide medical evaluation and follow-up care. A social worker can also make a referral to a registered dietician who can provide nutrition assessment and counseling. This is extremely essential if the person needs help learning or remembering what normal eating is. Furthermore, if necessary, a social worker can make a referral for the client to have Psychiatric evaluation/follow-up. It is necessary for some individuals with eating disorders, especially for those who also struggle with depression and anxiety. Antidepressant medications, especially SSRIs (Selective Serotonin Reuptake Inhibitors), are often prescribed to treat depression and possibly to reduce cravings. If the social worker may find it fitting for their client to be a part of Psychoeducational activities which include specific skills training, such as relaxation or assertiveness training, then the social worker can make a referral for his or her client. They can also include recommended readings about eating disorders and recovery. A social worker may also feel that it is beneficial for their client to attend Self-Help Groups. Self- Help Groups, for example, 12 Stage programs can offer help and a theory of recuperation. A social worker may find it beneficial to refer their client to Intensive outpatient programs (likewise some of the time called incomplete hospitalization) are typically entire day or night programs that incorporate eating suppers with different residents alongside psychotherapy. If the client is at a stage to where he/she may get medically worse from their sickness, then the social worker should make a referral for the client to go to a Hospital facility which can incorporate inpatient or potentially/private care specialized in eating disorders. Furthermore, Hospitalization is vital for the client if he/she is: At the point when a dietary issue has gotten to a state of causing a restoratively perilous condition, when it is related with genuine mental issues, for example, suicidal ideation, when it has prompted genuine self-damage, or when the power of the confusion does not react to outpatient treatment alone. It is important to be persistent in seeking treatment for an eating disorder, such as Anorexia nervosa. Factors such as general stress level, other emotional issues, the intensity of the treatment chosen, and readiness for recovery can make a difference in whether a particular course of treatment is successful. There is also a National Helpline sponsored through the National Eating Disorders Association for clients to talk with someone if need be and the hotline number is 1(800)931-2237. On the website for National Eating Disorders Association, there is also a list of other support resources for the client and/ or his or her family.The final stage is known as the Adjourning stage. This stage is also known as the termination stage. This stage is looked at as being the stage that the group members feel a sense of accomplishment and treatment has given. During the final stage, group members will learn to say good bye to one another as a form of ending their relationship. This may also induce feelings of stress and/or anxiety. During this stage, the social worker will also discuss with the group member his or her progression. The social worker should encourage the group member to continue with the progress he or she has made. If needed, the social worker should refer the group member to additional services that may be beneficial to other issues that he or she may face following termination. It is vital for the social worker to follow-up with the group member once services are terminated. Follow-up can help the group member from relapsing or even coming back for services. However, the social worker should give the group member the phone number to the agency in case services may be needed again.Conclusively, there are more people than we will ever know who may suffer from the Eating Disorder of Anoerxia Nervosa. As a social worker working with this population, it is important to understand exactly the signs of someone who suffers from it and ways to treat this particular population in focus. A social worker who conducts a Treatment Group should us the Sequential Stage Theory which is using the five different stages of Forming, Storming, Norming, Performing and Adjourning in order to treat the client.

Mccarthy’s Novel the Road Is About Man’s Inherent Altruism in a World of Selfishness

The man in The Road is portrayed as a very religious individual, this is indisputable. One could deduce from this that therefore he is selfless in protecting his son and carrying on in the times in which he finds himself. This viewpoint contrasts with the one that the man is selfish with his actions, doing everything to survive and not helping anyone he meets on his journey. All the decisions the man makes throughout the novel can be used as examples to argue each point of view, and it may be that it is a mixture of both. Maybe the man acts in a selfless way due to selfish beliefs. The whole image of religious self-sacrifice by the man is probably what McCarthy intended, this can be seen through his determination to preserve his son’s life. An example of this is when he defends his son from the man from the truck. He risks everything by shooting the man as this leaves only one bullet in the chamber of the revolver, as he intends to use it in a life threatening situation to kill his son, it means that he will probably die while suffering. His whole determination to stay alive could be seen as to only keep the boy alive, this is seen as selfless as he only wishes to help the boy survive, not himself. This altruism is directly connected to the man’s solid belief in god and in what he is doing. Throughout the novel other people’s selfishness can be seen, the cannibalism and stealing juxtapose with the man’s proper behaviour; he tells his son that they would never eat someone and shows generosity towards the old man. Cannibalism is an indication of how people act immorally in the novel in order to stay alive in the novel, the man refuses to do this and is therefore portrayed as having a higher morality than anyone else. On the other hand one could identify the man’s behaviour as purely selfish, he has a fixed idea in his head, he is protecting his son for his own given mission to be complete. The man does not wish to help anyone other than himself, he only reluctantly helps the old man when his son insists, and happily takes the clothes off a defenceless man later on, returning them only again as a result of his son’s persistence. He acts immorally on several occasions, not offering assistance to the man who had been struck by lightning and locking the people in the basement again when he had discovered them instead of helping. It could be argued that everything an individual does is aimed at personal gain, selfishness, either physical or psychological. The man is certainly benefiting psychologically from keeping his son alive as he believes he is doing the right thing and fulfilling his purpose. Also his religious morality can be questioned, as he considers suicide even though this is not allowed according to the bible. The fact that he does not become a cannibal may be used to identify him as still retaining some kind of moral code, however, he does anything to keep him and the boy alive and it is not improbable that in a situation of severe starvation he would have turned to cannibalism had it been an option. From all of his actions in the novel, the reader can justifiably come to the conclusion that the man is just as selfish as the other people trying to survive in the post-apocalyptic world. The man can certainly be described as selfless as well as selfish, he aims towards a noble goal but does not let anything stop him, and he identifies other’s lives as less important than the boy’s. Even though he is not described as committing highly immoral actions such as cannibalism, it cannot be ruled out that from his actions we can deduce that this is what he would have turned to had the situation permitted it. On the other hand does acting immorally indicate acting selfishly, in the novel it certainly does but this may not actually be the case, it may be argued that the immoral actions by the man are done to help the boy survive. McCarthy links selfishness to immoral actions quite strongly in the book and so due to this the man is presented to the reader as selfless, this was the intention of the writer and the reader will most probably grasp this attitude while reading the book. Upon further thought however, it may be seen that the man is simply selfish and there is nothing more to him than that.

Customer service paper

According to Mint Gang † being able to understand and create the human connection, from understanding the customer to building a legislations to sharing that interest and passion, is now taking centre stage for the service industry as expectations rise – not Just among local customers, but international visitors as well (2013). Keeping this information in mind the results of the survey have been determined areas have received positive scores however some questions asked lead to negative gaps in the organizations customer service.Due to the negative scores that some questions received the Mavericks staff has decided to implement a new performance management system, a mentoring system that revised instant feedback and testing that will reinforce the employee's knowledge. Mavericks will also be introducing weekly meeting with its staff to ensure the players are receiving the best possible gaming experience. Data Collection Instrument Used Due to the complexity of a question naire that allows the surveyors to remark on the service being provided Mavericks Poker Room has opted to utilize a liker scale method to get the results of its customer service.A liker scale method was designed and used by Mavericks Poker Room to evaluate the findings of the customer service bevel that is being received by patrons. The scale that was used is a 1 to 5 rate system with 1 being the low and 5 being the high. Surveyors were asked ten questions to determine the level of customer service that is being delivered to the patrons. The survey was designed with easy to answer questions. Avoid technical Jargon when designing the questions to ensure accurate answers. Keeping the survey simple to understand and relevant to subject matter.In the liker scale open ended questions are avoided to not confuse the surveyor. The design of this survey is to determine Lear and precise answers of weak areas in need of improvement. Analysis of Data Collected Using table 1. 1 below it is deter mined that are areas Mavericks needs to consider improving upon. Surveyors were asked in Question 2 if they thought the dealers were fair among players. Question 2 received and average score of 2. 4 under the acceptable score of 3. 0. The management at Mavericks may want to consider a meeting to correct the implication that some players feel they have been unfairly treated.Question 2 can also consist of player perceptions and may not initially be as accurate as the management staff was looking for. If the surveyor is a disgruntled or angry customer the perceptions of fair and bias treatment may be blurred by the emotional state of the player. Question 7 asks if the dealers are consistent. This question also earned a negative average score of 1. 8; this should be a major concern for the management. The management team will need to consider a training session to make sure the entire staff is running their table exactly the same way. Another negative gap is shown in question 10.Questio n 10 asks if the players feel the tables re controlled properly. This question received and average score of 1. 8. This is another area that could be covered in a training session to ensure no confusion about the obligations of the dealer. All other questions in the survey scored 3. 0 and above ensuring that most of the customer service at Mavericks is at an acceptable standard. Table 1. 1 Due to the negative gaps in customer service Maverick's analyzed the average score of the on an individual basis. These results were a bit confusing to the management team. The negative gaps did not exist individually.As shown in Table 1. The average overall score for each individual is comparable to each other. Surveyor 1 has an average score of 3. 1, Surveyor 2 has an average score of 3. 1, Surveyor 3 has an average score of 3. 0, Surveyor 4 has an average score of 3. 0, and Surveyor 5 has an average score of 3. 5. If we add all individual scores and divide them by the number of questions Maveri cks has an overall ranking of 3. 14. Mavericks has required an average customer service score of 3. 0 with which the organization is meeting as a whole. However, there are individual areas that are not meeting the 3. Goal. Table . 2 After analyzing the results of the surveys the areas that have scored lower may be an affect of emotional intelligence. According to an article from Teller Vision emotional intelligence is linked to the way individuals treat others. The article states â€Å"emotional intelligence can make or break someone's work performance† (Teller Vision, 2013). Looking at the results it is determined that all of the questions that score low are in individual performance. With this information Mavericks needs to determine what kind of training would help eliminate these issues. RecommendationsIt is the recommendation that Mavericks Room needs improvement in some of the areas surveyed. The results of the survey reflect that question 2 that asks if the customers b elieve that the dealers are fair to all players. Because of these results it is the decision to implement a performance management system that will ensure closer monitoring of the dealers. Implementing a system that focuses on appraisals will help indicate where the weaknesses are and which dealers are in need of training. It is the perception of the players that there are unfair acts or bias decisions made by the dealers.These perceptions may not be as accurate as the survey is stating. Perceptions are based on what the player's perceive and may not be the actual reflection of the dealer's Job performance. It is the belief of Mavericks management that once the performance management system is implemented the true results of the dealer's fairness and unbiased actions will be reflected on the performance appraisal. â€Å"Performance Management is a continuous process of identifying, measuring, and developing the performance of individuals and teams aligning performance with the stra tegic goals of the company' (Gauguin, 2013 p. ). The performance system will include performance appraisals and timely feedback to the dealers whether it be positive or negative. If the appraisal reflects negative scores the dealer will then be able to do a development plan for the areas indicated. The development plan will ensure the dealer is working toward the goal of providing the fairest gaming experience. A performance management system will assist the management staff with the gathering of information to analyze if the dealers are being unfair or bias, or if this is Just a perception of players that have had bad experiences at the gaming table.Many organizations utilize the performance management systems to ensure the quality of work employees are providing. There was also a negative result in question 7 which asks if the dealers seem to be consistent among the players. Consistency is a major concerned for management staff. If the dealers are not being consistent at the table s there is room for the players to be inconsistent as well. It is the decision of Mavericks to incorporate training program that will be ensure all dealers are consistent and all making the same decisions and calls at the table. All dealers will be required to take on a two week period of mentoring.A mentor will provide wisdom, technical knowledge, and assistance to the dealer throughout the two week period. Mentoring â€Å"is about relationships in organizations that enhance individuals' development in the early, middle, and later career years. It is the thought of Mavericks management that if they take their most seasoned consistent dealer and have them be a mentor to the other dealers the consistency of the dealers should rise to a higher level. After the two week period the management staff will sit with the mentor and the dealer to refry that the dealer does not have any questions and to provide feedback to the employee.After all dealers have been mentored the management staff has also decided to periodically test the dealers to ensure they are maintaining a consistent level of service to the players. There was also a negative result to question 10 which asks if the customers feel dealers control the table in a manner for a player to enjoy themselves. It is the thought of the Mavericks staff that once the implementation of a new performance management system and the new mentoring program that the results for question en will be improved with knowledge the dealers will gain.However, Mavericks still wants to ensure the dealers are maintaining control of their tables. The problem with controlling the tables is that often the dealers are dealing with angry customers. Because dealers work so closely with people and their money the players can sometimes become very frustrated taking aggressions out on the dealer making for a hostile work environment. According to Anne Grandstander â€Å"it takes a lot of skill to deal with displeased people when they have a p roblem with the problem or service† (2004, p. 234 up. L).To ensure that the tables are being controlled at all times the management staff has decided that they will implement weekly meetings. These meetings will ensure that the dealers are aware of any changes that may be taking place that may help them control the tables in the most consistent and constant manner. During these meetings the dealers will be able to inform the management staff of any concern or issues that they may be having at the tables that would create a pleasurable gaming experience for the customers. Conclusion Mavericks Poker Room conducted a survey to determine the level of customer revere the patrons are receiving.After conducting the survey the results were gathered and analyzed showing negative gaps in areas of dealer fairness, consistency, and control of the tables for enjoyment of the players. Recommendations were made to implement a performance management system that will ensure the fair treatment of players. A performance system will also ensure that the perceptions of the players are accurate and not that of biased results. It is also the decision of Mavericks management to implement new training techniques. These techniques consist of mentoring and testing to ensure consistency among the Mavericks staff.By mentoring the more seasoned employees the dealers will remain consistent when making calls and decisions at the table. Mavericks will also be implementing weekly meeting to ensure the control of the tables are remaining constant. Mavericks is looking to provide the best possible gaming experience to its patrons. By utilizing this information and implementing new ways to meet customer standards Mavericks is sure to be a successful establishment. References Gauguin, H. (2013). Performance management (3rd deed. ). Boston: Pearson. â€Å"Emotional intelligence† a key factor in on-the-Job success. 013). Teller Vision, (1425), 1-2. Retrieved from http://search. Protest. Com/deceive/ Gang, M. (2013, Jan 01). The customer is not always right. The Business Times. Retrieved from http://search. Protest. Com/deceive/ 1265909746? Accounted=8473 Mentoring at work: Developmental relationships in organizational life. Kara, Kathy E. Lankan, MD, England: University Press of America. (1988). Xiii 252 up. Http:// essence. Pap. Org/psyching/1988-97625-000 Grandstander, A. (2004). Serving internal and external customers. Upper Saddle River, N. J. : Prentice Hall. Rate our serviceEach question will be on a 1-5 scale 1 being least and 5 being to most happy with service. 1. Do you feel the customer service is satisfactory 2. Do you feel the dealers are fair among the players 3. Do you feel the pit-bosses are knowledgeable 4. Do you like the environment 5. Do you feel the dealers are equipped with knowledge of the game 6. Do you feel the dealers know the policies and rules of the poker house 7. Are dealers consistent 8. Are pit-bosses consistent 9. Do feel the tourna ment structure is acceptable for players 10. Do you feel the dealers control the table in a manner for a player to enjoy themselves?